Passenger Services at Malaga Airport
Malaga International Airport has a wide variety of services available to cater for the needs of all visitors and travellers.
Open throughout the day and clearly signposted in both Spanish and English, they comprise:
This service is not open to all passengers at present, the Fast Lane service is available for passengers who have previously requested this facility from these flight companies:
- Iberia Express
- Air Nostrum
- Air Europa
This service gives you fast lane access to the security checkpoints.
You can book this at a cost of €4.00 per booking here.
If you require plastic luggage wrapping there are 3 machines located at the airport here.
Bags for Liquids
If you need a bag for liquids before travelling they can be purchased here at the airport.
Lost & Found
If you have lost an item at the airport you will need to contact AENA:
- Telephone: +34 659 142 495
- Email: firstname.lastname@example.org
Instructions on how to recover your lost objects at the airport can be found here.
Any lost luggage on your flight you will need to contact your airline details here.
Just travelling with hand luggage be aware of the maximum dimensions for a carry-on bag are 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels.
Items that are not allowed in hand luggage apart from the obvious like firearms, knives or anything else that could be regarded as a weapon can be found here.
If you need to take medication on your journey, make sure you have the necessary dosage for the duration of your journey and stay, along with a prescription as proof.
Carrying medical utensils such as (syringes for diabetics, measurement apparatus, etc.), you must inform your airline beforehand, they will inform you what procedure to follow.
If the medical equipment is classed as a prohibited hand luggage item (for example, needles) it will be permitted as long as its necessity of use is suitably verified at the security checkpoint.
There are restrictions on quantity of liquids in hand luggage, more information here.
If you have any doubt always contact the airline you’re flying with just to make sure.
Special Needs Passengers
Pregnant Women: Women up to 28 weeks pregnant do not have any specific authorisations, it is recommend that women more than 28 weeks pregnant travel with medical authorisation. It is advised the women more than 36 weeks do not fly.
Travelling with Babies: Inform your airline when booking flights if travelling with a baby, you may need to book a special seat. You can take 2 items of hand luggage one for your babies wipes and essentials, liquids that have to be used during the journey such as milk and baby food are permitted.
Unaccompanied minors: Children from 5 to 12 years of age travelling without a parent or guardian are allowed with certain conditions, more information here. As always please check with airline when booking the flight.
Reduce Mobility: More information about disabled facilities can be found here.
Medical Centre: If you require medical assistance the medical centre is in Terminal 3 on floor 0 located here.
There a few ATM machines and currency exchanges located around the airport, they accept Mastercard, Cirrus, Maestro, EC, Union Pay, American Express, JCB, Visa, Visa Electron and Plus.
- Terminal T3. Floor 0. Arrivals hall
- Terminal T3. Floor 1. Check-in area
- Terminal T3. Floor 0. Baggage reclaim hall
- Terminal T3. Floor 1. Check-in area
Travelling With Pets
Flying from the UK to Malaga with a pet? You will need a pet passport from your vets, certain airlines and aiports in the UK will allow you to take pets but none allow them in the cabin, they will go in the baggage hold, unlike other european airlines and airports.
You can find out which airlines and UK airports transport pets on the UK Gov website here.
Guide and assistance dogs
If you are travelling with a guide or assistance dog, it might be able to board with the passenger without any additional charge. It should be properly equipped with muzzle, collar and lead.
Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF
If the dog is going to travel in the cabin, it will be placed next to the passenger in a place indicated by the crew.In this event, we recommend that you notify the airline a minimum of 48 hours in advance.
Please check you have all the correct vaccinations, micro chip and nesessary paperwork from your airline before you travel.
Traveling to the Costa del Sol and need to contact your tour operator at Malaga Airport:
- AEDAV: Tel +34 952 382 429 / Website: http://www.aedav-andalucia.org
- Bravo Tours: Tel +34 952 387 511 / Website: http://www.bravotours.com
- Iberoservice (Thomas Cook): Tel +34 952 048 273 / Website: http://www.iberoservice.com/
- Mundo Senior: Tel +34 952 389 919 / Website: http://www.mundosenior.es
- Sidetours: Tel +34 952 567 358 / Website: http://www.sidetours.com
- Thomas Cook-Neckermann: Tel +34 952 376 416 / Website: http://www.thomascook.de
- TSC Travel: Tel +34 952 437 067
- Thomson (TUI): Tel +34 952 048 353 / 952 058 466
- TUI-Ultramar: Tel +34 952 387 764
- Viajes Rusadir: Tel +34 952 462 705 / Website: http://www.viajesrusadir.com
- Viajes Urbis: Tel +34 952 389 755 / Website: http://www.viajesurbis.com