Passenger Services at Málaga-Costa del Sol Airport
Málaga-Costa del Sol Airport has a wide variety of services available to cater for the needs of all visitors and travellers. Open throughout the day and clearly signposted in both Spanish and English, they include…
The Fast Lane service is available (for €5) to all passengers at Málaga-Costa del Sol Airport. Business Class passengers can also take advantage of the service. Check with the airline if it is available when booking your ticket, and make sure you clearly state that you are booked through Fast Lane when you check in, as the boarding pass must have the correct stamp for you to be admitted to fast-tracking through security checkpoints.
Click here for more information about the VIP Lounge and exclusive services.
If you require plastic luggage wrapping, there are three facilities in the Terminal T3 Check-In Area where you can have this done.
Lost & Found
There is a Lost Property Office located on the first floor of Terminal T3. You can contact them on +34 659 142 495 or by email, firstname.lastname@example.org
Instructions on how to recover your lost objects at the airport can be found here.
For any lost luggage on your flight you will need to contact your airline… details here.
If you are travelling with hand luggage only, note that the maximum dimensions for a carry-on bag (double-check with your airline) are 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels.
Items that are not allowed in hand luggage – apart from the obvious such as firearms, knives or anything else that could be regarded as a weapon – can be found here.
If you need to take medication, make sure you have the necessary dosage for the duration of your journey and stay, together with a prescription as proof. If you need to carry medical utensils such as syringes for diabetics, measurement apparatus, etc., you must inform your airline beforehand, and they will let you know what procedure to follow. If the medical equipment is classed as a prohibited hand luggage item (needles, for instance) it will be permitted as long as its necessity of use is suitably verified at the security checkpoint.
There are restrictions on the quantity of liquids in hand luggage – click here for more information. If you need a bag for liquids before travelling, they can be purchased at the airport.
Information for Special Needs Passengers
Support for passengers with special needs at Málaga-Costa del Sol Airport includes…
Pregnant Women: While women up to 28 weeks pregnant can travel freely, it is recommended that women more than 28 weeks pregnant only travel with medical authorisation. Women who are more than 36 weeks pregnant are advised not to fly.
Travelling with Babies: Inform your airline when booking flights if you are travelling with a baby; you may need to book a special seat. You will be allowed to take two items of hand luggage including one containing your baby equipment and any liquids for use during the journey, such as baby milk and food.
Unaccompanied Minors: Children aged five to 12 years travelling without a parent or guardian are allowed under certain conditions – click here for more information. As always, it is advisable to check with the airline when booking the flight.
Reduced Mobility: Click here for more information about disabled facilities at Málaga-Costa del Sol Airport.
Medical Centre: If you require medical assistance, the Medical Centre is located in Terminal T3, Floor 0. There is a pharmacy located in T3, Floor 1, Departures. Málaga-Costa del Sol Airport has 12 cardiac rescue points with defibrillators.
ATM machines and currency exchange points are located around the airport. They accept Mastercard, Cirrus, Maestro, EC, Union Pay, American Express, JCB, Visa, Visa Electron and Plus.
Currency exchange points can be found in the Boarding Area, Baggage Reclaim Hall and Arrivals Hall.
ATM machines supplied by Euronet are located in the Check-In Area, Boarding Area, Baggage Reclaim Hall and Arrivals Hall.
Travelling With Pets
If you are flying from the U.K. to Málaga-Costa del Sol Airport with your pet, you will need a pet passport from your vet. Certain airlines and airports in the U.K. will allow you to take pets but none allow them in the cabin. Instead, and unlike other European airlines and airports, your pet will have to go into the baggage hold. Click on the UK Government website here to find out which airlines and U.K. airports transport pets.
If you are travelling with a guide dog or an assistance dog, it might be able to board with you without any additional charge. Your pet must be properly equipped with a muzzle, collar and lead. You will also need an official hard-copy certificate qualifying your pet from Assistance Dogs International (ADI) or the International Guide Dog Federation (IGDF).
If the dog is going to travel in the cabin, it will be placed next to you in a place indicated by the crew. In this event, we recommend that you notify the airline a minimum of 48 hours in advance.
Please also check that you have all the correct vaccinations, microchip and necessary paperwork from your airline before you travel.
If you are travelling to the Costa del Sol and need to contact your tour operator at Málaga-Costa del Sol Airport, here are some useful contact details…
- AEDAV: Tel. +34 952 382 429 / Website www.aedav-andalucia.org
- Bravo Tours: Tel. +34 952 387 511 / Website www.bravotours.com
- Mundo Senior: Tel. +34 952 389 919 / Website www.mundosenior.es
- Sidetours: Tel. +34 952 567 358 / Website www.sidetours.com
- TSC Travel: Tel. +34 952 437 067
- Thomson (TUI): Tel. +34 952 048 353 / +34 952 058 466
- TUI-Ultramar: Tel. +34 952 387 764
- Viajes Rusadir: Tel. +34 952 462 705 / Website www.viajesrusadir.com
- Viajes Urbis: Tel. +34 952 389 755 / Website www.viajesurbis.com